Creating a Safety Culture in Your Organization
There are two basic elements to creating and sustaining a safety culture: Leadership and Employee Engagement
Safety Leadership – Starting at the Top
In order to fully integrate safety into the business core culture, leaders must actively promote and foster a culture where safety is expressed as a core value. This may only be done by demonstrating a strong, genuine, continuous and personal commitment to safety. The CEO or president sets the tone for the safety culture, which frames the level of importance of safety within the organization.
5 Steps for Creating Effective Safety Leadership
- Create a safety vision: Cultural change requires effort and persistence and is best embraced when leaders and employees view the change as essential to the organization’s success. Asses the impact the change will have so that you can plan a way to explain it to the team and involve them in the execution.
- Establish a core team: Including employees on the core team responsible for leading the change effort goes a long way toward successful execution. The team is responsible for communicating the need for change, anticipating reactions and addressing concerns, designing and executing the change, monitoring results and publicizing successes.
- Communicate and support the vision and key values: They safety culture vision is achieved when all employees demonstrate that they embrace safety in their daily work. That is, when they believe that working safely is “the right way to do things”. Employees need to observe that management believes it in order to support he change.
- Communicate what is changing and why: Employees need to understand the importance of the change. The urgency to change should be tied to important business goals and successes, and most important, the value of every worker to the success of the business.
- Give leaders and managers feedback on their safety leadership: Set regular meetings to review processes and find ways to continuously improve their engagement.
Benefits of Employee Engagement
In conjunction with effective safety leadership, employee engagement is the other key component of a safety culture. Without active participation by all members of an organization, a safety culture will not evolve and the safety management system will not reach its full potential. The benefits of active employee participate are:
- Employees who do the work knows the most about the risks involved and how to make the work safer.
- Employees who feel valued when their ideas and suggestion are requested and taken seriously are more responsible and committed to company success.
- Employees will support and use processes, policies and programs because they have been involved in forming them.
- Employees have a personal interest in recognizing hazards and reporting them.
9 Ways to Involve Employees in Safety
Every employee should be encouraged to take ownership of their personal safety as well as the shared responsibility of the safety of others, ideas for this include:
- Suggestion box: With minimal effort, creating an anonymous space for employees to request change will give them a voice and will relieve them of any whistleblower fears in speaking up. Your organization may also choose to implement an online form that accomplishes this task, especially if you have a number of offices or remote employees. Communication on actions taken or explanation if no action is critical to the success of the program.
- Forums: Bringing together employees from different departments and/or locations to discuss safety topics will give employees a fresh perspective on their workplace while also creating a stronger sense of community across your organization.
- Committees: Create safety committees to improve your workplace and empower your employees to choose a committee. These can include work groups such as ergonomics, off-the-job safety, wellness and orientation/training. It is vitally important that the committees work on priority safety issues and are able to track the changes they are responsible for.
- Surveys: To gauge where employees stand on an issue, you can easily implement a short multiple-choice survey to benchmark employee perception. You can also include a brief comment area to capture any related thoughts that were not part of the survey. By taking the time to administer the survey and then sharing the results shortly after, employees will feel that you value their input. The next step is an action plan based on your findings.
- Stand down: A stand down is a shutdown of work, taking place after a major incident occurs with the goal of assessing the situation companywide. But even before an incident occurs, your organization can adopt this process to demonstrate how seriously your company takes safety, to teach employees how to address hazards and incidents and also to start a dialogue with your employees about safety. Set aside sufficient time where all work stops at your organization in order to dedicate this time to safety education.
- Safety drills: While drills are a key element in compliance, they also demonstrate how important it is for employees to work as a team and how 100% participation is absolutely necessary in an emergency and a safety management system.
- Hazard and incident reporting: Smart leaders know it’s best to set up a reporting culture, making it the job of all employees to actively seek out hazards in the workplace, with confident that action will be taken and reported back to employees.
- Safety talks: At meeting, begin with a short safety talk. Come up with timely and creative safety topics or even reiterate important reminders about off-the-job safety issues such as cooking safety, child restraint in cars or prescription drug safety.
- Safety projects: Engage your employees with safety activities that can benefit the organization and their communities. Encourage employees to come up with something personally significant to them. This might be the distribution of hand sanitizer with a handout about proper food handling and tips on limiting the spread of germs. Another idea could be setting up a team to check the tire pressure of employees’ vehicles. Get creative and share your projects throughout your organization.
Successful safety leaders can support a continuously improving, effective safety culture by ensuring that workers understand what their safety responsibilities are. This starts with leadership commitment to safety that reflects their beliefs, attitudes, values and principles about safety. These principles should be in the form of organization wide policies and practices. Leadership should share the accountability and success of the program by getting employees involved in improving and maintaining the safety culture.